Student MyMail Email Account Activation
and/or Password Reset
SSO Account Portal for activation and reset: mylogin.lausd.net
NOTE: Be sure to select “Reset password with District ID and Student PIN”
Password Reset Workaround for Error Messages
ALL FAMILIES CONNECTED
The Los Angeles Unified School District is working to ensure every student and employee has access to the internet connectivity needed for high-quality teaching and learning.
We are exploring device and connectivity needs to provide the right solution for every student, every educator, and every family. Please let us know how we can best support your child by completing the Parent Acknowledgement and Device/Connectivity Request Form.
Parents and guardians can now use a single form to request computing devices and/or connectivity services for all children enrolled in an LAUSD school.
LAUSD-Sponsored High-Speed Internet
Families who have submitted connectivity requests at device.lausd.net may be eligible to receive district-sponsored high-speed internet connectivity for their homes. Qualifying families are sent correspondence inviting them to accept 12 months of service at no cost to them.
All families are encouraged to visit device.lausd.net to let us know of any support needed with devices and/or internet connectivity.
Affordable Connectivity Program
Do you already have broadband internet at home but need help to afford it? You may qualify for a monthly discount through the federal Affordable Connectivity Program, which is a national program managed by the Federal Communications Commission. Learn more at www.fcc.gov/acp.
Technology and Connectivity Information
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School Wifi Access Instructions for Faculty, Staff, and Students:
1. Open settings or network settings or wireless connections or network connections (depending on device).
2. Make sure wifi is turned ON on your device.
3. Select the LAUSD (NOT LAUSD-GUEST) network.
4. Enter your district/school/SSO user name (full email address) and password (you may need to scroll down a bit and to enter password)
5. You may receive a message that asks "Do you trust this network?" Click trust to download needed certificates.
6. You may see the word "connecting" appear until your device is connected to the wifi
7. Once a check mark appears or receive connected, you are connected to LAUSD wifi! - Troubleshooting WiFi Connectivity and Access Issues (on wireless devices including Chromebooks and laptops)
- Shut down and restart the device
- How to Properly Shut Down to Receive District Updates including SBAC Testing Browser Update
- Click on link above for instructions on properly shutting down Chromebooks to receive district updates.
- How to Properly Shut Down to Receive District Updates including SBAC Testing Browser Update
- Turn off WiFi and then turn back on, then try reconnecting to the network and signing in
- Try "forgetting" or deleting the found WiFI network on the device (such as the LAUSD network) and then let the device scan or find the WiFI network again; then try to connect and login.
- Shut down and restart the device
- If you get a message that your LAUSD account has been disabled, try resetting your password at https://mylogin.lausd.net/
- For additional possible problems connecting at school and/or at home, check the Frequently Asked Questions at this page: https://achieve.lausd.net/itd
Important Information and Links for Students
Click on the image below for the PDF with links to videos for each standard!
